Promoted Solutions

This Privacy Policy explains how AlNebras Digital Information Technology, operating under the brand Promoted Solutions ("Promoted Solutions", "we", "us", or "our") collects, uses, shares, and protects information when you visit promotedsolutions.com, contact us, or use Promoted Solutions products and services. Product-specific privacy notices may provide additional details for particular applications.

1. Information We Collect

1.1 Information You Provide

We may collect information you submit directly to us, including your name, business name, email address, telephone number, job or role information, messages, support requests, and information provided through contact or inquiry forms.

1.2 Website and Technical Information

When you use our website or online services, we may receive technical information such as IP address, browser type, device information, pages visited, timestamps, security events, and similar diagnostic information. Our website may use cookies, security tools, analytics, hosting services, and anti-abuse technologies necessary to operate and protect the site.

1.3 Product and Integration Information

If you use one of our applications, we may process account, configuration, usage, and integration information necessary to provide that service. The applicable product-specific privacy notice describes additional information processed by that application.

2. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve our website, applications, and support services.
• Respond to inquiries, provide proposals, and manage customer relationships.
• Authenticate users, maintain security, prevent abuse, and troubleshoot technical issues.
• Provide requested integrations and product functionality.
• Communicate service, security, administrative, and product information.
• Comply with applicable legal obligations and enforce our agreements.

Promoted Solutions does not sell personal information.

3. How We Share Information

We may disclose information only as reasonably necessary to operate our business and services, including to:

• Cloud hosting, infrastructure, security, analytics, communications, and other service providers acting on our behalf.
• Technology platforms that a customer chooses to connect to a Promoted Solutions product.
• Professional advisers and authorities where required by law or reasonably necessary to protect rights, safety, or security.
• A successor entity in connection with a legitimate corporate transaction, subject to applicable law.

Where service providers process information for us, we expect them to protect it and use it only for the purposes for which it was provided.

4. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain security and records, comply with legal or contractual requirements, resolve disputes, and enforce agreements. Retention periods vary by data type, customer configuration, and applicable requirements.

5. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet-based service can guarantee absolute security.

6. International Processing

Our service providers and technical infrastructure may process information in countries other than the country in which you are located. Where required, we use appropriate measures for cross-border processing.

7. Your Choices and Rights

Depending on applicable law and your relationship with Promoted Solutions, you may have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. To submit a request, contact us using the details below.

8. Third-Party Services

Our website and products may link to or integrate with third-party services. Those services have their own privacy practices and terms. This Privacy Policy does not replace the privacy notices of third-party platforms.

9. Children

Our business website and business-to-business applications are not directed to children. We do not knowingly seek to collect personal information from children through these services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with the updated effective date.

11. Contact Us

For privacy questions or requests, contact:
Promoted Solutions
AlNebras Digital Information Technology, operating under the brand Promoted Solutions
Amman, Jordan
Email: info@promotedsolutions.com